top of page

STORE POLICY

CUSTOMER CARE

We treat our customers with respect and care. Craft KRK products are made of premium materials. Made reliably by hand. We are sure of excellent quality. With natural use and normal care, which is not difficult and is required for any leather products. Our products will serve you for a long time. But if you still need our help and support, we are always at your service. We will do our best to help you. Please contact us:

- in the chat room of the site;

- 📧 craftstoreKRK@gmail.com

-  ul. Rynek Główny, nr 28, 31-010 Krakow, Poland

- https://www.instagram.com/craftstorekrk/

- ☎ +48794387527

PRIVACY & SAFETY

Dear Sirs!
This privacy policy sets out how Craft KRK uses and protects any information that you give Craft KRKl when you use this website. Craft KRK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Craft KRK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
According to Art. 13 part 1 and part 2 of Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR, we inform you that
1. The controller of the personal data you provide is Liudmila Kokhanets, who carries out business activities under the brand name Craft KRK 30-134 Krakow, st. Rynek Główny, 28, 31-010 Krakow  , REGON [National Official Business Register] No.

527418438  NIP [Taxpayer’s Identification Number] No. 6772504502, hereinafter referred to as the Controller.
2. We inform you that you can send any questions regarding the processing of personal data to the following email address: . craftstoreKRK@gmail.com
 
 
3. We inform you that the personal data you provide may be processed for the purposes of:
o conclusion and execution of the contract - on the basis of Art. 6 part 1 point b GDPR,
o compliance with legal obligations, the object of which is the Controller, in connection with the conclusion of a contract, i.e. for issuing an invoice, fulfilling tax obligations, obligations arising from the Accounting Law, archiving obligations - on the basis of Art. 6 h. 1 p. c GDPR,
o ensuring the legitimate interests of the Controller, i.e. for the purposes of: the possible establishment, execution or defense of legal claims, compensation related to the contract, as well as to provide a response to your statements, questions or complaints and to provide a response during ongoing proceedings - to based on Art. 6 h. 1 p. f.
4. In justified cases, your personal data will be provided to recipients who have the right to do so based on the current provisions of the law (for example, tax authority, court) or contract (entities providing accounting services, legal services, IT services, technical services to Craft KRK support and software, postal, banking and transport services, including to entities processing personal data on the basis of an agreement for the processing of personal data.
5. Your personal data will not be transferred to a third country or international organization.
6. Your personal data will be stored from the moment they are collected until the purpose of their processing ceases to exist, i.e. until the expiration of the contract, the limitation period for claims arising from the concluded contract, the period necessary to fulfill tax obligations and submit the corresponding tax declarations in this regard, as well as their possible verification by tax administration authorities, objections to the processing of personal data, the period arising from the archival category of documents containing data defined in the implementing regulations to the Law on the National Archives and Archives, the limitation period for claims.
7. You have the right, except for the cases specified in clause 8, to demand from the Controller:
o access to your personal data, in accordance with Art. 15 GDPR;
o their changes, according to Art. 16 GDPR;
o removal or restriction of processing, according to Art. 17 and 18 GDPR;
o objections to processing, according to Art. 21 GDPR;
o transfer of data to another controller, in accordance with Art. 20 GDPR;
o filing a complaint about the processing of personal data to the supervisory authority, i.e. addressed to the Chairman of the Office for Personal Data Protection, st. Rates 2, 00-193 Warsaw.
The above rights can be exercised in writing at the address: woj. MAŁOPOLSKIE, pow. Kraków, gm. Kraków, miejsc. Kraków, ul. Rynek Główny, nr 28, 31-010 or by email:
craftstoreKRK@gmail.com The scope of each of the above rights, as well as the situations in which you can exercise them, are determined by the provisions of the law. The ability to exercise some of the above rights may depend, in particular, on the legal basis, purpose or manner in which they are processed.
8. An individual whose data is processed in connection with the performance of a contract (based on Art. 6 para. 1 lit. b GDPR) does not have the right to:
o deletion of personal data, in view of the provisions of Art. 17 part 3 clause b, d or e GDPR,
o restriction of processing of personal data, in view of the provisions of Art. 18 Part 2. GDPR,
o transfer of personal data referred to in Art. 20. GDPR
o objection to the processing of personal data referred to in Art. 21. GDPR.
 
 
9. Your provision of personal data is voluntary, but it is necessary to fulfill the contract and order. Failure to provide data makes it impossible to perform the tasks arising from the contract or to conclude it. Data such as email and telephone are voluntary, but failure to provide them may hinder or prolong the task.
 
 
10. Your data will be processed automatically, including in the form of profiling. Your personal data will be protected by implementing measures that provide an adequate level of security commensurate with the risks associated with the processing of this data.

WHOLESALE INQUIRIES

We are open to cooperation. We are waiting for your contacts in any convenient way.

PAYMENT METHODS

VISA, MasterCard, American Expres, Discover, Google Pay, Apple Pay 

Payment Methods
bottom of page